How you get paid
A commission on every delivered order from your apartments, paid once a month. Nothing to invoice, nothing to chase.
The calculation
We are the seller: we buy from the partner bakery and sell to the guest. Your commission is calculated on the net merchandise of the order — the price of the products excluding tax, before delivery fee, service fee and small-order fee.
Default rate: 5% of net merchandise, the same for a property manager and for an independent owner.
An example
| Guest basket (incl. tax) | €24.00 |
|---|---|
| Net merchandise | €22.75 |
| Your commission (5%) | €1.14 |
Illustrative only. Real amounts appear order by order in your dashboard.
When you are paid
- Commission is earned on delivery, not on order.
- It accrues through the month; your dashboard shows the running total.
- At the end of the month a single transfer covers the whole month, with a statement itemised order by order.
What you have to do
You do not bake, stock, deliver or handle complaints. Only three things are yours, and each is done once:
- Add your apartments in your dashboard.
- Print the QR codes and place one in each apartment — that is how the guest orders.
- Verify your identity and bank details with our payment provider. Until that is done your commission keeps accruing but cannot be paid out.
Your earnings, in real time
Your dashboard follows every order from the moment it is placed: its status, its timing, the basket value and the commission it earns you. The month’s running total updates as deliveries land, so you know at any moment what will be transferred at the end of the month, apartment by apartment.
Frequently asked questions
What happens with a refund, a cancellation or a chargeback?
They appear as signed adjustment lines referencing the original order. Nothing is quietly erased: you always see both the original order and the adjustment that corrected it.
What if a month stays very quiet?
If the total stays below the payout minimum it rolls over to the next month rather than being lost, and the dashboard says so explicitly.
Can the commission rate change?
The rate is attached to your account and versioned; if it ever changes, the new rate applies only to later orders. The rate in force is frozen onto each order at the moment it is placed.
Do I have anything to invoice?
No. The monthly statement that comes with the transfer itemises every order and serves as your record. There is nothing to invoice us for and nothing to chase.